DineAI isn't just an answering service — it's a complete AI phone receptionist that takes orders, sends them to your POS, and gives you full visibility into every call.
Never miss another call
Your AI receptionist picks up every call within one second — lunch rush, late night, holidays, it doesn't matter. While your staff focuses on in-person customers, DineAI handles the phones. No voicemail, no hold queues, no missed orders.
Customers forget they're talking to AI
Built on advanced language models fine-tuned for restaurant ordering. The AI understands accents, handles "no pickles, add extra sauce" style modifications, and processes complex catering requests without breaking a sweat.
Orders land in your kitchen instantly
When a customer places a phone order, it appears in your Toast or Square POS within seconds — complete with modifications, special instructions, and customer details. No manual entry, no transcription errors, no ticket delays.
Know exactly what's happening on your phones
See call volume trends, peak ordering hours, most-requested items, and order conversion rates — all in one dashboard. Identify that your busiest phone hour is 11:30am on Fridays, or that 23% of callers ask about your specials.
Collect payment before pickup
Customers can pay over the phone during the order — card on file or one-time payment. This speeds up your pickup line, reduces no-shows, and means your staff doesn't have to handle payment at the counter.
Your restaurant, your sound
Choose from a library of male and female voices, or train a custom voice unique to your brand on Growth and Premium plans. Write your own greeting script so every call starts with your restaurant's personality.
DineAI connects to the systems your restaurant already uses. No new hardware, no complicated setup.
Sync orders, menu items, and categories directly to your Square dashboard.
Full integration with Toast — orders appear in your kitchen display automatically.
NFC tap cards and review funnels to boost your Google rating.
Request invite-only access. Billing starts after setup approval.