From Signup to Live AI Receptionist
in Under 15 Minutes

No IT team required. No hardware to install. No complicated setup. Here's exactly how DineAI goes from signup to answering your restaurant's phone calls.

Step 01

Get Your Dedicated Phone Number

When you sign up, DineAI assigns your restaurant a dedicated phone number. You can use this number directly, or forward your existing restaurant phone to it so every call goes through your AI receptionist.

  • Choose a local number in your area code
  • Or forward your existing restaurant number
  • Calls are answered within 1 second, 24/7
  • No hardware or phone line changes needed

Step 02

Upload Your Menu

Upload your menu as a PDF, photo, or JSON file. DineAI's AI parses your entire menu — items, prices, sizes, modifiers, combos, and specials — and builds a conversational knowledge base for your phone agent.

  • Upload PDF, photo, or structured file
  • AI automatically parses items, prices, and modifiers
  • Support for sizes, add-ons, and combo deals
  • Edit and update your menu anytime from the dashboard

Step 03

Connect Your POS

Link your Toast or Square POS account with a few clicks. Once connected, phone orders flow directly into your kitchen display system — exactly like an order placed at the counter.

  • One-click OAuth connection for Toast and Square
  • Orders appear in your POS in under 5 seconds
  • All modifications and special instructions preserved
  • Customer details automatically attached to orders

Step 04

Choose Your AI Voice

Pick from a library of natural-sounding male and female voices. Customize your greeting script to match your restaurant's personality — casual and friendly, or polished and professional.

  • Multiple male and female voice options
  • Fully customizable greeting and personality
  • Multi-language support for diverse communities
  • Growth and Premium plans offer custom voice training

Step 05

Start Taking Orders Automatically

Your AI receptionist is now live. When a customer calls, the AI greets them, takes their order with all modifications, confirms the details, and sends the ticket straight to your POS. You can monitor everything from your dashboard.

  • AI answers every call within 1 second
  • Handles unlimited simultaneous calls
  • Understands accents, modifications, and special requests
  • Transfers complex issues to your staff when needed

Step 06

Monitor and Optimize

Track call volume, order conversion rates, popular items, and peak hours from your analytics dashboard. Listen to call recordings, read transcripts, and fine-tune your AI agent to improve over time.

  • Full call recordings and transcripts
  • Order conversion rate tracking
  • Peak hour and popular item analytics
  • Continuous improvement through dashboard insights

What Happens When a Customer Calls

0:00
Customer calls your restaurant number
0:01
AI answers with your custom greeting
0:05
AI asks how it can help and listens to the response
0:15
Customer places their order with modifications
0:45
AI confirms the order details back to the customer
1:00
Order is sent directly to your POS system
1:05
Kitchen sees the ticket like any other order
After
Recording, transcript, and analytics appear in your dashboard

Common Questions About Setup

Do I need to change my phone system?

No. You can forward your existing restaurant phone number to your DineAI number. Your customers call the same number they always have — the AI just answers instead of voicemail.

What if the AI can't handle a request?

The AI transfers the call to your staff when it encounters something outside its capabilities — complex complaints, large catering negotiations, or anything that needs a human touch. You control when transfers happen.

How long does menu setup take?

Most restaurants have their menu imported in under 5 minutes. Upload a PDF or photo, and the AI parses everything automatically. You can review and edit items from your dashboard.

Can I test it before going live?

Yes. Every plan includes a test call feature where you can call your AI receptionist and place a test order before connecting it to your real phone number. Your invite-only setup review lets you test with real calls.

Ready to set up your AI receptionist?

invite-only setup review. Live in 15 minutes. Billing starts only after your setup is reviewed.

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