A smart review funnel that turns happy customers into Google reviews and unhappy customers into private feedback you can act on. Built for restaurants, powered by DineAI.
Place NFC-enabled cards on every table, at the host stand, or include them with the check. Customers simply tap their phone — no app download needed.
A clean, branded page loads with your restaurant's logo and colors. The customer selects a star rating from 1 to 5.
Happy customers are sent directly to your Google Business listing to leave a public review. This is where your online reputation grows.
Unhappy customers are directed to a private form where they can share what went wrong. You get the feedback, but it never becomes a public negative review. You can reach out and fix the issue.
Happy customers (4-5 stars) are redirected to your Google Review page. Unhappy customers (1-3 stars) are directed to a private feedback form — catching issues before they become public negative reviews.
Place NFC-enabled cards on your tables or hand them with the check. Customers tap their phone and are instantly taken to your review page. No app download, no searching for your Google listing.
Your review page matches your restaurant's brand — custom colors, logo, and greeting. Customers see a professional experience that reflects well on your restaurant.
Track total taps, average rating, star distribution, and feedback trends over time. See which days get the most reviews and which shifts need attention.
Get notified immediately when a customer leaves negative feedback through the private form. Reach out directly to resolve the issue before it becomes a public review.
Add review management to any DineAI plan.
Reputation Add-on
$49/mo
+ $149 one-time setup (includes 25 NFC cards)
NFC (Near Field Communication) cards are placed on tables. Customers simply tap the card with their phone and it opens your review page — no app download, no typing URLs. Most modern smartphones support NFC.
Every review page also has a QR code that can be scanned with any phone camera. You can also share the review link via your receipt, email, or social media.
Yes. You can set your restaurant's name, logo, brand colors, and a custom greeting message. The page is hosted at dineai.com/r/your-restaurant-name.
No. Reputation management works as a standalone product or as an add-on to any DineAI plan. You don't need to use the AI phone answering feature.
Start collecting more 5-star reviews this week.